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FAQ
Purchase
Making a purchase from the Kidult Online Store is very simple. Register here to create your account.
Then use the site menu to search for what you want, choose between Woman and Man, and browse through the categories. In each section, you can view all the products and look at them in detail by clicking on the image.
Once you have chosen your preferred product, click the “Add to cart” button and then click “Checkout”.
If you have any concerns or questions, please contact us and we will get back to you as soon as possible.
Once the online purchase process has been completed, you will receive a confirmation email at the email address you used to place the order. Upon confirmation, the payment will be charged to your credit card or PayPal account.
Unfortunately, it is not possible to change or cancel a completed order. We suggest that you pay attention to the correctness of your data and the products selected when completing your order. This also applies to shipping details: please make sure you provide an address where you can be reached at the time of estimated delivery.
If you have received your order and would like to return it, please contact us via the returns page.
For any problem, please do not hesitate to contact us.
Currently, you can complete your order by paying by credit or debit card, via Amazon Pay, or through your PayPal account. Choose the method you prefer:
1. CREDIT/DEBIT CARDS
If you have a credit or debit card, you can pay through Nexi on the Mastercard, Visa, or Maestro circuits.
Some cards may require entering the Secure Code by Mastercard or Verify by Visa code.
2. SCALAPAY
3. PAYPAL AND PAYMENTS IN INSTALLMENTS
You can make your purchases via your PayPal account.
To pay, it is not necessary to have a PayPal account: you can complete the order payment even as a guest without having to register.
By choosing PayPal, you can also take advantage of the payment in installments option and divide up your purchase into three installments without any additional interest.
4. SHOP PAY
Purchases made on discoverkidult.com are safe and 100% guaranteed, as they are aligned with the most advanced web security technologies.
Protecting your data is important to us. We use advanced encryption technology (SSL) to transmit your information and credit card details securely. For more information, visit the Privacy Policy section.
You can complete an order either by creating an account or as a guest. Creating a personal profile gives you the opportunity to enjoy the following benefits:
- you can review all your purchases in the "Orders" section and retrieve the cart regarding an order that has not yet been concluded;
- you can save your shipping addresses to enter them more easily during the purchasing process;
- you can easily retrieve the documents relating to your orders containing, among other information, the amount paid and the list of products purchased for each order;
- you can manage your account details.
Product
On each product sheet, you will find all the available sizes and color combinations, together with the description of the item. Click on the product image to enlarge it and view it in detail.
All Kidult products are available for online sale at discoverkidult.com. If you should see an unavailability message, search for the store closest to you on our Store Locator and contact them to check whether they have the desired product.
Kidult bangles for women are round in circumference, while those for men are larger and oval.
As for women's sizes, bangles have an internal diameter of 6 cm, and cord bracelets and leather bracelets have an adjustable diameter (5 to 6.5 cm).
The women's steel bracelets with the "comfort fit" system are easily and elegantly adaptable to the size of the wrist. A single bracelet, three different sizes, which can be obtained by choosing the length of the chain - among those included in the package - and hooking it to the two carabiners.
Bangles for men are, instead, available in two sizes, standard (6.5X5.2 cm) and large (6.9 X 5.5 cm, indicated with L in the article code).
The men's variants in leather and with a cord, on the other hand, are adjustable (those with a cord have a diameter of 6 to 8 cm, those in leather have a length of 19 to 21.5 cm).
